1. Acceptance of These Terms
By registering an account with dv777, depositing funds, or placing any bet on the platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part of them, you must not use the dv777 platform.
These terms form a binding agreement between you and dv777. They apply to every product on the site: slots, crash games, live casino, fishing games, sports betting, and any other features we may add in the future. Using the dv777 mobile app carries the same obligations as using the website.
2. Who Can Open an Account
You may register and play on dv777 only if all of the following are true:
- You are at least 18 years old.
- You are accessing the site from a jurisdiction where online gambling is not explicitly prohibited for you personally.
- You are acting on your own behalf, not for a third party.
- You are not currently subject to a self-exclusion or cooling-off period on dv777 or any related platform.
dv777 reserves the right to request age verification at any time. If you cannot confirm your age, your account will be suspended until documents are provided.
3. Account Rules
One account per person
Each player may hold only one active dv777 account. Duplicate accounts — whether created using a different phone number, email address, or device — are prohibited. If we detect a duplicate, both accounts will be suspended and any pending bonuses will be cancelled.
Accurate registration details
Your name, date of birth, and phone number must match your National ID Card (NID) exactly. Providing false details to claim a bonus or avoid withdrawal limits is a breach of these terms and may result in permanent account closure.
Account security
You are responsible for keeping your login credentials private. If you believe someone has accessed your account without permission, contact us at [email protected] immediately. dv777 is not liable for losses resulting from you sharing your password.
4. Deposits and Withdrawals
dv777 supports deposits and withdrawals through bKash, Nagad, Rocket, and Bank Transfer. All transactions are processed in Bangladeshi Taka (৳).
| Transaction Type | Minimum | Maximum (Daily) | Processing Time |
|---|---|---|---|
| Deposit | ৳450 | No hard cap | ~3 min |
| Withdrawal | ৳1,000 | ৳240,000 | ~42 min |
Your first withdrawal may take up to 6 hours while our team completes a standard review. Subsequent withdrawals typically process within 42 minutes once your account is fully verified.
dv777 does not charge a transaction fee on deposits or withdrawals. Any fees levied by your mobile banking provider (bKash, Nagad, Rocket) are outside our control and are your responsibility.
Withdrawal conditions
Withdrawals are only processed to a payment method you have previously used to deposit. We do not send funds to third-party accounts. If the payment method used for a deposit is no longer active, contact support before requesting a withdrawal.
5. Bonus and Wagering Rules
dv777 offers a first-deposit welcome bonus, reload bonuses, daily cashback, and referral rewards. Each promotion has specific terms; the general rules below apply to all bonuses unless stated otherwise on the promotion page.
| Rule | Detail |
|---|---|
| Welcome bonus rate | 205% of first deposit |
| Bonus cap | ৳23,500 |
| Minimum qualifying deposit | ৳450 |
| Wagering requirement | 17× (deposit + bonus) |
| Validity period | 7 days from activation |
| Reload bonus rate | 13% per qualifying deposit |
| Daily cashback | 0.8% on net losses |
| Referral reward | ৳400 per qualified referral |
Bonuses may not be transferred between accounts. Using multiple accounts to claim the same promotion is treated as fraud and will result in account closure with forfeiture of all bonuses and winnings derived from that activity.
6. Fair Play and Prohibited Conduct
dv777 uses automated systems and manual reviews to protect the integrity of games. The following actions are strictly prohibited:
- Using bots, scripts, or any software that automates betting decisions.
- Colluding with other players to manipulate game outcomes.
- Exploiting technical errors, software bugs, or mis-priced odds. Any winnings generated this way will be voided.
- Placing bets designed solely to clear wagering requirements without genuine gameplay intent (bonus abuse).
- Chargeback fraud: disputing a legitimate deposit with your payment provider after using those funds on the platform.
If dv777 identifies any of the above, we may suspend your account, void affected bets, and withhold funds pending investigation. We co-operate with payment providers and law-enforcement agencies where required.
7. Identity Verification (KYC)
Before processing your first withdrawal, dv777 requires identity verification. You must submit one of the following documents:
- National ID Card (NID)
- Passport
- Driving Licence
Documents should be clear, unexpired scans or photos. Our team will complete the review within 24 hours and notify you by SMS or email. During this period your account remains active for deposits and play, but withdrawals are held until verification is complete.
dv777 may request additional documents — such as proof of address or a screenshot of your bKash/Nagad account — if there is a reason to verify the source of funds. This is standard practice, not an accusation of wrongdoing.
8. Account Suspension and Closure
Suspension by dv777
We may suspend or permanently close an account if: a player breaches these terms, provides false registration information, is found to be under 18, or engages in any prohibited conduct listed in Section 6. Where funds are deemed legitimate (not derived from fraud), we will return them after any applicable deductions.
Closure requested by you
You may close your account at any time by contacting [email protected] with the subject line "Close My Account". We will process your request within 48 hours. Any remaining real-money balance above ৳1,000 will be returned to your registered payment method. Unclaimed bonuses lapse on closure.
Self-exclusion
If you feel your gambling is becoming a problem, you can request a temporary cooling-off period (7, 30, or 90 days) or a permanent self-exclusion. Contact live chat or email support — the restriction takes effect within one hour of your request being confirmed.
9. Our Liability to You
dv777 provides the platform on an "as available" basis. While we work to maintain uptime, we cannot guarantee uninterrupted access. We are not liable for losses caused by:
- Scheduled or unscheduled platform maintenance.
- Connectivity issues on your end (mobile network, internet provider).
- Force-majeure events beyond our reasonable control.
- Game errors caused by third-party providers (Evolution, JILI, Playtech, Habanero, Sexy Gaming, FA Chai). Such errors are governed by those providers' own terms; dv777 will relay disputes to the relevant provider.
In all cases, our liability to you is capped at the value of funds held in your account at the time the issue occurred.
10. Responsible Gaming
dv777 is committed to safe gambling. We offer deposit limits, session time reminders, and self-exclusion tools — all available through live chat or by emailing [email protected]. If you are struggling, we encourage you to visit the Responsible Gaming page for resources and guidance.
Gambling should be entertaining, not a way to solve financial problems. Never bet more than you can comfortably afford to lose.
11. How We Update These Terms
dv777 may amend these Terms & Conditions at any time. When we make a material change, we will notify registered players via SMS or email at least 7 days before the update takes effect. The revised version will also be published on this page with an updated "Last updated" date.
Continuing to use the platform after the effective date means you accept the new terms. If you do not agree, close your account before the change takes effect and we will return your balance.
12. How to Contact Us
For questions about these terms, your account, or any transaction, reach the dv777 support team through any of the following channels:
- Live Chat: Available 24/7 — tap the chat icon on any dv777 page.
- Email: [email protected] — we aim to reply within 4 hours.
When contacting us about an account matter, please include your registered phone number so our team can locate your account quickly.